Terms & Conditions – IceJewells

Welcome to IceJewells.com (“we,” “our,” “us”). By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.

1. Eligibility

  • You must be 18 years or older to make a purchase.

  • If you are under 18, you may shop only with parental/guardian supervision.

2. Products & Pricing

  • We make every effort to display our jewellery products accurately. However, slight variations in color, design, or finish may occur due to lighting or screen differences.

  • Prices listed on our website are in Indian Rupees (INR) and include applicable GST.

  • We reserve the right to update prices, offers, or product details without prior notice.

3. Orders & Payments

  • Once an order is placed, you will receive an email/SMS confirmation.

  • We accept secure online payments via trusted third-party payment gateways.

  • Cash on Delivery (COD) may be available with an additional fee, depending on the pin code.

4. Shipping & Delivery

  • Orders are shipped within the processing timelines mentioned in our Shipping Policy.

  • Delivery delays may occur due to external factors (courier delays, strikes, natural events). IceJewells is not liable for such delays.

  • Customers are responsible for providing the correct shipping address and contact details.

5. Cancellations, Returns & Refunds

  • Please refer to our Cancellation & Refund Policy for detailed terms.

  • Customised jewellery, engraved items, or made-to-order pieces are non-returnable and non-refundable.

6. Intellectual Property

  • All designs, product photos, logos, brand names, and content on IceJewells.com are the intellectual property of IceJewells.

  • You may not copy, reproduce, or use them for commercial purposes without written permission.

7. Use of Website

  • You agree not to misuse our website, attempt hacking, or use automated tools (bots, crawlers) for unlawful purposes.

  • Any misuse may lead to account suspension or legal action.

8. Limitation of Liability

  • IceJewells shall not be liable for indirect, incidental, or consequential damages arising out of the use of our website or products.

  • Our maximum liability, if proven, will be limited to the value of the purchased product.

9. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.

10. Contact Us

For questions regarding these Terms & Conditions, reach out to us:

IceJewells – Gen Z Jewellery Brand
📧 Email: icejewells@gmail.com
📞 Phone: +91 8879035422 | +91 7984260245
📍 Address: Surat, Gujarat, India